Frequently Asked Questions

We repair all major household appliances including refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, cooktops, microwaves, garbage disposals, ice makers, and wine coolers. We service all major brands from everyday names to luxury manufacturers like Sub-Zero, Wolf, Viking, and Thermador.

Yes! We offer same-day service for most repairs when you call before noon. Our technicians are dispatched throughout San Diego, Orange County, and the LA area to ensure fast response times.

We serve the entire Southern California region including San Diego County, Orange County, and the greater Los Angeles area. This includes cities like La Jolla, Del Mar, Carlsbad, Irvine, Newport Beach, Torrance, and many more.

You can schedule a repair by calling us directly at (760) 330-4020 or by booking online through our website. We offer flexible scheduling including weekends.

Yes, an adult (18+) needs to be present during the service call to provide access to the appliance, discuss the issue with the technician, and authorize any repairs.

Repair costs vary depending on the appliance type, the problem, and parts needed. We charge a diagnostic fee that is waived if you proceed with the repair. We provide upfront pricing before any work begins, so you always know the cost before we start.

We charge a diagnostic fee to come out and assess the problem. This fee is applied toward the repair cost if you choose to proceed with the service. This ensures our technicians can properly diagnose the issue.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, cash, and checks. Payment is due upon completion of the repair.

For larger repairs, we can discuss payment options. Please speak with our office about available financing plans for qualifying repairs.

Yes! All our repairs come with a 90-Day Parts & Labor Warranty. This covers both parts and labor. If the same issue occurs within the warranty period, we will fix it at no additional cost.

All our technicians are factory-trained and certified to work on major appliance brands. They undergo continuous training to stay current with the latest technology and repair techniques.

Yes, Doctor Appliance is fully licensed and insured. We carry comprehensive liability insurance to protect both our technicians and your property during service calls.

Most repairs are completed in a single visit, typically within 1-2 hours. More complex repairs or those requiring parts may take longer. Our technicians will provide a time estimate before starting the work.

Our technicians carry common parts in their trucks for immediate repairs. If a special part is needed, we will order it and schedule a return visit. We use only genuine manufacturer parts or high-quality OEM equivalents.

This depends on the age of the appliance, cost of repair, and expected lifespan. As a general rule, if the repair costs more than 50% of a new appliance and the unit is over halfway through its expected lifespan, replacement might be more economical. Our technicians can help you make an informed decision.

If your appliance is under manufacturer warranty, we recommend contacting the manufacturer first as repairs may be covered. We can still diagnose the issue and advise on your options.