Privacy Policy
Last updated: January 2025
Introduction
Doctor Appliance ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, phone number, and address when you request our services or contact us.
- Service Information: Details about your appliances and the services you request.
- Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
- Communication Data: Records of our communications with you.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Schedule and complete appliance repair appointments
- Communicate with you about services, appointments, and updates
- Process payments and maintain records
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, conducting our services, or servicing you, so long as those parties agree to keep this information confidential.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where applicable
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Doctor Appliance
Email: service@doctorappliance.net
Phone: (760) 330-4020